Privacy policy

PRIVACY POLICY
Last updated: May 2, 2026

This Privacy Policy describes how Emdrox (operated by EMDROX LLC) ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit our website, use our services, or make a purchase.

1. INFORMATION WE COLLECT

a. Personal Information You Provide

We may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information

b. Automatically Collected Information

  • IP address
  • Device information
  • Browser type
  • Location data
  • Pages viewed

c. Order Information

  • Products purchased
  • Transaction details
  • Order history

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate with you
  • Improve our services
  • Prevent fraud
  • Personalize your experience

3. LEGAL BASIS FOR PROCESSING

We process your data based on:

  • Your consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests

4. SHARING YOUR INFORMATION

We may share your data with:

  • Payment processors
  • Shipping partners
  • Marketing platforms
  • Service providers

All partners are required to protect your data.

5. COOKIES & TRACKING

We use cookies and tools like Meta Pixel (Meta Pixel) to collect information such as:

  • Pages visited
  • Products viewed
  • Purchases

This helps us improve services and show relevant ads.

6. DATA RETENTION

We keep your data only as long as necessary for business and legal purposes.

7. YOUR RIGHTS

You may request:

  • Access to your data
  • Correction
  • Deletion
  • Restriction of use

Contact us to exercise your rights.

8. SECURITY

We use appropriate measures to protect your data, but no system is 100% secure.

9. THIRD-PARTY SERVICES

Our store is hosted on Shopify.
We may use third-party services for payments, shipping, and marketing.

10. CHILDREN’S PRIVACY

We do not knowingly collect data from children under 13.

11. CHANGES

We may update this policy at any time.

12. CONTACT INFORMATION

If you have questions, contact us:

Emdrox (EMDROX LLC)
📧 support@emdrox.com
📍 167 Madison Avenue, Suite 205 #1083
New York, NY, USA

13. GOVERNING LAW

This policy is governed by the laws of New York, United States.